REFUND POLICY
RETURNS
Due being poor college girlies.... we do not offer returns.
We can offer an exchange for store credit within 14 days of receiving your order. To exchange an eligible item purchased online, simply reach out to us info@macyandhay.com or DM us on instagram @macyandhay Shipping charges may apply on your new order.
Please allow up to 15 business days from when we receive your exchange to be processed.
Business days are Monday-Friday except for federal holidays. For any inquiries concerning exchanges, please contact us directly.
ALL SHIPPING CHARGES ARE NON-REFUNDABLE
NO EXCEPTIONS.
Orders placed Monday through Friday (excluding holidays) will be processed and shipped within 2-3
business days once credit card authorization and verification have been obtained. Orders placed on
Saturdays and Sundays will begin processing the following business day.